Irvine, CA, October 8, 2024 – Navien, a leader in condensing technology, announces its ascent to the number one position as the top selling manufacturer of wall-hung boilers and gas tankless water heaters in North America, according to global market intelligence provider BRG Building Solutions. Also, a leading producer of wall-hung boilers, Navien was recognized by BRG as the leading manufacturer of gas condensing tankless water heaters for 16 years before BRG broadened its distinction to become the number one selling brand of gas tankless water heaters (condensing and non-condensing combined) in 2023. This achievement underscores the company’s commitment to innovation, quality, and customer satisfaction.
Since its arrival in North America in 2006, Navien has focused on delivering residential and commercial comfort products that combine efficiency, reliability, and eco-friendly performance. Over the years, the company has made significant strides in research and development, resulting in a range of industry-leading solutions like the NPE and NCB (premium efficiency tankless water heaters and combi-boilers, respectively) that have set new standards in the market.
Innovative Technology
Navien attributes its success largely to its pursuit of technological advancements and product quality. The company's wall-hung boilers and gas tankless water heaters boast premium features, including high-efficiency condensing technology, ComfortFlow® built-in recirc pump and buffer tank, and user-friendly controls. These innovations combine to deliver a reliable product backed by a strong manufacturer’s warranty.
Customer-Centric Approach
Navien also credits its milestone to an enduring commitment to customer satisfaction. The company has consistently listened to feedback from homeowners, contractors, and distributors to enhance its product offerings and support services. By providing comprehensive training programs, robust technical support, and a strong warranty, Navien has built a loyal customer base that trusts the brand for its reliability and performance, and has propelled Navien towards this landmark achievement.
Expanding Market Presence
Navien's growth in North America has been marked by strategic expansion and increased market presence. With a strong distribution network and partnerships with leading wholesale distributors and contractors, Navien has ensured that its products are readily available to consumers across the United States and Canada. Operating exclusively in the plumbing and hydronics markets since its North American entry, Navien expanded into the HVAC market in 2023, applying the company’s expertise in hydronics to develop the NPF Hydro-furnace.
Looking Ahead
As Navien celebrates this significant milestone, the company remains committed to maintaining its leadership position in the industry through innovation in products and practices. Plans for future growth include the introduction of new, groundbreaking products and continued investment in sustainable technologies.
"We are incredibly proud to be recognized by BRG as the number one manufacturer of wall-hung boilers and gas tankless water heaters in North America," said Scott Lee, CEO at Navien, Inc. "This achievement is a reflection of the hard work and dedication of our entire team, as well as the trust and support of our customers. We look forward to continuing our journey of excellence and making a positive impact on the industry, the environment, and the comfort of all who use our products."
About Navien
Navien, Inc. is a leading manufacturer of high-efficiency water heating, hydronic heating, forced-air heating, and water treatment solutions. With a focus on advanced technology and sustainability, Navien offers a wide range of products including condensing boilers, combi-boilers, tankless water heaters, and furnaces. The company provides innovative, eco-friendly solutions that enhance comfort and convenience for homeowners and businesses.
For more information, please visit navieninc.com/about
